Returns & Exchanges

At Felons Brewing Co., we want you to enjoy every drop of our fresh, locally brewed beer. If your order is damaged or incorrect, please contact us within 14 days of receipt for a replacement or refund.

1

Contact Support

Email our crew at [email protected] with your order number and a photo of the faulty or incorrect items.

2

Assessment

Our team will review your request within 48 hours to ensure it meets our quality guarantee and safety standards.

3

Return Shipping

If requested, pack the items securely in their original packaging and use the provided prepaid shipping label to return the goods to our brewery.

4

Resolution

Once received and inspected, we will process your refund to your original payment method or dispatch a fresh replacement immediately.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing