Frequently Asked Questions

Everything you need to know about Felons Brewing Co. beer, shipping, and more.

Where do you ship your beer?

We currently offer nationwide shipping across Australia. Please note that someone over the age of 18 must be present to sign for the delivery.

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days. Delivery times vary by location, but most metro orders arrive within 3-5 business days.

Are your beers vegan-friendly?

Most of our core range is vegan-friendly as we do not use animal-derived fining agents. Please check the specific product description for any limited release brews containing lactose or honey.

What should I do if my order arrives damaged?

We take great care in packaging, but if your cans arrive damaged, please take a photo and contact our support team within 48 hours for a replacement or refund.

Can I track my delivery?

Yes, once your order has been dispatched from our brewery, you will receive an email with a tracking number and a link to monitor its progress.

Do you offer Click & Collect?

Absolutely! You can select 'Local Pickup' at checkout to collect your fresh brews directly from our Brisbane brewery during operating hours.